Reporting to the VP Product Development, the Director of Infrastructure will ensure company wide infrastructure is reliable, highly available, scalable and secure. This position will work with Stakeholders to deliver infrastructure Operations, Security, Change Control, Release Management, Network, provide oversight and direction on technical decisions, negotiate with vendors and act as an escalation point for critical issues.



Lead the Infrastructure team in their day to day operations
Work with the product development teams to develop & execute a multi-year roadmap to increase our reliability, agility and security while reducing our complexity & maintenance burden
Collaborate with the development team to come up with best practices for writing resilient and scalable code
Definition and implementation of emergency response plans
Negotiate with vendors and procure services with the right quality, at the right price
Protect confidentiality, integrity and availability of information by maintaining physical and logical controls and practices
Maintain integrity, availability, and accuracy of business operations
Provide, monitor and control a high performing, reliable, and cost-efficient environment to run application running on cloud environment (we use Kubernetes and a lot of the AWS suite)
Ensure that the different teams in the company have reliable and up to date tools they need to work effectively
Guarantee a defined level of quality of service and security to internal and external customers of the company
Identification and implementation of cost optimization opportunities leveraging our scale and manage expenses to stay within planned budget and roadmap
Actively participate in decisions regarding technology and architecture
Establish a yearly budget, provide estimates for new requirements and changes

Experience with DevOps practices, CI/CD, leveraging cloud technologies and experience with agile principles
Knowledge of containerization, orchestration services, monitoring tools and other related technologies is an asset: Kubernetes, AWS, MySQL / PGSQL / Redis / MongoDB / RedShift, Datadog, Ansible, GitLab CI/CD
Experience with complex integrations and cloud architecture is desired
Experience building roadmaps and presenting to the senior leadership team
Experience working with external vendors to negotiate contracts
Ability to think both strategically and understand enough detail to manage the day to day activities of the organization
Ability to step in and coordinate during off-hours (nights and week-ends) when a critical situation occurred (we use PagerDuty)
Has a strong technical vision and knowledge of industry trends and directions that can help the team and organization make good tactical and long-range decisions and choices
Information security certifications such as CISSP, CISM is a strong asset
Over 10 years of experience in infrastructure operations with people leadership skills

We offer you a flexible family-like work environment. Each individual is at the heart of our customer service process, and every employee is expected to show some interested in all the products and technical aspects of the company. We value the strengths and talents of the human resources and one can quickly grow within the company. Come meet us and find out for yourself!