Overview

About ThoughtFull:

ThoughtFull’s vision is to make access to end-to-end mental healthcare seamless and affordable in Asia. Via our mobile apps ThoughtFullChat (“TFC”) and ThoughtFullChat Pro (“TFC Pro”), our proprietary architecture enables users to access, and mental healthcare professionals to provide, personalized best-fit mental healthcare.

With a focus on better stress, anxiety, and depression management, TFC is the first port-of-call for users to seamlessly access end-to-end mental healthcare from self-serve learning tools, progress tracking, therapy, as well as 1-on-1 daily bite-sized coaching with best-fit certified mental health professionals anytime, anywhere. TFC Pro is a one-stop platform for mental health professionals to build a digital practice that is insights-based, data-driven, and scalable.

ThoughtFull partners with key ecosystem players including top insurers, healthcare providers and employers regionally to both normalize and scale access to mental healthcare services.

Why ThoughtFull:

At ThoughtFull, you will contribute to an exciting new wave of digital initiatives to combat mental health issues, and make the solutions affordable and accessible to all in Asia. You will build a team that is among the first in Asia to provide solutions to enable seamless mental health care. As the world strides into a post-Covid recovery period, your work will be more important than ever as individuals and organizations recognize the importance of mental wellbeing in the new normal.

Job Description of Head of Engineering

Outcome (next 6-12 months):

  • Contribute in architecting a scalable back and front end for the platform
  • Establish the foundation for best practices to ensure speed, stability & timeliness in engineering output
  • Establish the right tools and workflows on both app and backend development to cater to long-term growth (in both team size and market)
  • Establish a workstream to ensure platform safety, security and privacy, in adherence to the highest standards of regulatory compliance
  • Build an engineering team capable of delivering on planned products & features

Responsibilities:

  • Achieve a culture of engineering excellence at ThoughtFull:
    • Continuous improvement on structured engineering workflows, from feature development and sprint practices to tech support and triaging of bugs
    • Define, track and report on key engineering metrics to ensure optimal performance of ThoughtFull product and services
    • Ensure ThoughtFull platforms adhere to regulatory requirements and safety, security & privacy best practices
      Evaluate build vs buy options on related tools/services
    • Participate in development and code reviews as necessary
  • Ensure timely delivery of projects at the highest quality level:
    • Work with Product, Business and Clinical/Ops teams to build/understand product roadmap, feature requirements, scope and cost, and offer Engineering input on complexity, timeline and resource estimations
  • Build a highly motivated engineering team:
    • Be the Lead, Guide and Mentor for engineering team members
    • Define engineering career paths and provide learning opportunities to continuously upskill engineers
    • Identify a common set of hiring tests and interview questions for engineering
  • Ensure application performance, uptime, and scale, maintaining high standards of code quality

Skills and Qualifications:

  • Five years of experience leading an Engineering team in mobile tech, health tech or SAAS based solutions
  • Familiarity with React Native and iOS/Android mobile engineering
  • Familiarity with database systems such as PostgreSQL
  • Familiarity with backend languages such as Elixir, Ruby, Python or Javascript
  • Familiarity with common engineering tools & services, with the ability to learn other tools if required
  • Strong project management skills to ensure fair engineering estimations and timely delivery of features
  • Collaborative team player with the ability to work independently with minimal supervision. You are expected to pave the road in many of the engineering workflows.
  • Ability to maintain high-performance under tight timelines in a dynamic environment, and a “roll up your sleeves” mindset to get any job done
  • Experience in a mental health tech organization or a related field is an advantage, but not compulsory