{"id":100251736,"date":"2024-04-24T15:29:08","date_gmt":"2024-04-24T15:29:08","guid":{"rendered":"https:\/\/hackerx.org\/?post_type=job_listing&p=100251736"},"modified":"2024-04-24T15:35:32","modified_gmt":"2024-04-24T15:35:32","slug":"codeeable-io-full-time-customer-service-associate","status":"publish","type":"job_listing","link":"https:\/\/hackerx.org\/job\/codeeable-io-full-time-customer-service-associate\/","title":{"rendered":"Customer Service Associate"},"content":{"rendered":"
About Codeable<\/strong><\/p>\n Codeable connects a community of elite WordPress development experts from around the world with businesses that need a WordPress site built, developed, maintained, fixed or optimized. We’re the only WordPress-exclusive services platform and community, with over 750 freelance developers and teams, delivering projects of all sizes to clients globally.<\/p>\n Our mission is to build the most vibrant WordPress developer services community and to create a better way of working for all parties in the WordPress ecosystem when it comes to WordPress websites, whether that’s for developers, clients, or partners.<\/p>\n What you\u2019ll be doing\u2026<\/strong><\/p>\n As a part of this team, you will work closely with clients, experts, and internal teams to provide an exceptional experience for new client prospects, to help convert them to clients so that they become long-term users of Codeable<\/p>\n As a member of our diverse team, you\u2019ll be\u2026.<\/strong><\/p>\n Requirements<\/strong><\/p>\n We seek someone to fill a full-time position who has the following qualities:<\/p>\n We\u2019re ideally looking for an individual that has a basic working understanding of WordPress. You will be required to qualify leads, assist with the creation of new projects, and service both customer and contractor inquiries. Since our company services clients and contractors operating inside the WordPress ecosystem, we ideally would like our candidate to have significant experience with the WordPress platform.<\/p>\n Location<\/strong> How we work:<\/strong><\/p>\n We are a fully distributed team, so we use a combination of Slack, Google, internal blogs and online meetings to communicate and collaborate; frequent and clear written communication is a must. How the selection process works:<\/strong><\/p>\n Equal Opportunity Statement<\/strong><\/p>\n Codeable is an equal-opportunity organization that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, regional, or local laws.<\/p>\n This policy applies to all practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Codeable makes hiring decisions based solely on qualifications, merit, and business needs at the time.<\/p>\n Legal<\/strong><\/p>\n\n
\n
\nRemote (Codeable is a fully distributed org with 20+ full-time team members), but this specific role is for someone in the America time zones.<\/p>\n
\nWe default to trust and care about the work you produce, not just the hours you put in.
\nWe expect you to work well in a culturally diverse setting since our internal team is from all around the world, and our experts and clients span every continent (except Antarctica).
\nBeing a small team, we expect individuals to show initiative and not be afraid to take on new challenges and roles.<\/p>\n\n
\nIf we find we\u2019re a good fit, we\u2019ll send you a couple of sample WordPress-related questions and a couple of client-related situations to respond to within 48 hours to gauge how well you deal with some scenarios you\u2019ll handle on a daily basis.<\/li>\n\n