Overview

Platform Solutions Architect

Status: Full-Time; Exempt; Benefit Eligible

Division: Content

Sub-Division: Platform

Department: Platform

Work Location: Santa Fe, NM

Reports to: Vice President, Platform

Project Hire: No

Meow Wolf truly embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Job Description:

The Platform Solutions Architect is responsible for designing and implementing multi-cloud-based solutions based on best practices, strategic needs, and growth. In this position you will work with some of the industry’s leading designers, developers, and system engineers to enable the end-to-end development efforts for on-schedule, high quality, innovative solutions that meet the product vision and roadmap. Your work will impact a number of products being worked on at Meow Wolf that will benefit from the forward-looking technology you will help develop.

This role will work closely with Platform Services, IT, Digital Operations, and Digital Products teams to ensure a tight engineering/operations fit. Along with the VP, Platform you will collaborate with Business teams to ensure completeness and common understanding of product vision, roadmap & requirements, participate in architectural discussions to ensure solutions are designed for successful integration and deployment and meet security, performance, scalability, reliability, and maintainability requirements.

Responsibilities:

  • Create and promote a scalable technical design and architectural vision for secure operations, data systems and tooling
  • Work with engineers on the team to manage infrastructure for supporting, moving and processing data
  • Improve log flows efficiency through data processing to reduce the cost of analysis and storage
  • Work with Data Analysts to determine and implement the best practices for data retention and storage
  • Design and promote standards for security operations data telemetry and processing
  • Help engineers across teams select data technologies for their development needs
  • Be the face of data best-practices to engineers on the team around the product by advocating for data considerations early in the product life cycle
  • Drive and support cross-functional physical and logical information security risk assessments
  • Evaluate secure hardware best practices and identify areas of improvement to implement with hardware engineers when introducing new hardware families and SKUs
  • Other duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications:

  • Consistently think and act “ahead of the curve;” anticipate and effectively respond with urgency to immediate opportunities.
  • Prior experience as an enterprise solution architect is preferred, working on consumer-facing products with a skew towards gaming.
  • Integration experience with key enterprise applications (CRM, ERP) and other core business applications
  • Proven experience managing the software development of highly available enterprise level multi-tier applications and services utilizing tools and technologies including AI, Machine Learning, and Big Data
  • Experience implementing solutions using Java- and Python-based APIs
  • Ability to structure and build complex client-side and server-side applications
  • Experience building UI testing and QA automations
  • Significant experience with large-scale database and data management techniques and technologies
  • Solid understanding of security concepts and methods for protecting data at rest and in-flight.
  • Product Management mentality, with the goal of recommending improvements to how the product(s) should grow.
  • Analytical business skills to determine value in new business opportunities and present technical solutions to complex business problems
  • Ability to brilliantly handle partner relationships, performance metrics, operations, efficiency, service level management, etc.
  • Personal passion for (and early adopter of) emerging consumer technologies – committed to learning and expanding professional and technical knowledge.

Preferred Qualifications:

  • Advanced degree in computer science or engineering desired
  • 10-15+ years experience building and leading large scale engineering projects
  • Outstanding verbal, written, presentation, facilitation, and interaction skills
  • Experience in influencing decision makers, stakeholders, and team members
  • Strong at technical goal setting for a project with actionable success metrics
  • Experience with measuring a service from user experience perspective, setting and tracking to SLAs and KPIs
  • Ability to represent technical and business issues and solutions to multiple levels internally and externally to support organizational plans
  • Ability to work in a complex creative organization to determine business and customer needs, providing the best solution to meet those needs
  • Ability to handle multiple competing priorities in a fast-paced environment

Work Environment and Physical Demands:

Work Environment: Office setting

Physical Demands: Sitting or standing for long periods of time

The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Schedule:

This is a full-time position, and hours of work and days are Monday through Friday, 9 a.m. to 5 p.m. or 10 a.m. to 6 p.m. Occasional evening and weekend work may be required as job duties demand.

Supervisor Responsibilities:

This position does not require supervisory responsibility

Travel:

Travel may be required for this position.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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This job description has been approved by all levels of management:

Meow Wolf truly embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.